This webinar examines the imperative for developing cultural competence for all staff; It also provides key concepts in developing cultural competence, comes to understand Cultural Dimensions, discusses how to measure cultural competence, and offers techniques for developing greater intercultural understanding. This webinar is ideal for people involved in planning or executing diversity and equity strategies, as well as for staffing and hiring professionals. This webinar was presented by the Ontario Museum Association in 2017 with guest speaker Cathy Gallagher-Louisy, Senior Director of Consulting, Canadian Centre for Diversity and Inclusion